Frequently Asked Questions

How long will my order take?

Lead times for manufacturing of orders typically range from 7 to 14 days, depending on demand. Full details can be found on the "terms and conditions" page.

I want a specific alteration added to my garment/order?

All garments within Recovery Reclaimed can be altered to accomodate all types of recovery needs. Please email us at support@sochaatelier.com.au with the specific requirement and we'd be happy to tailor the garment to your needs.

Do you ship overseas or express?

Yes we do! International and express AUS Post shipping is available at an additional cost. Reach out to us through our contact page for details or at support@sochaatelier.com.au for prices.

What about after recovery? What do I do with my Recovery set?

Our Recovery Sets are designed so that after surgery recovery has concluded, you can still wear and love our garments. If you desire, we encourage rehoming or gifting your garment to friends or family in need. This enhances it's lifecycle as we've thoughtfully constructed our garments to last 4-5 years.

Have a question we didn't cover?

Contact us directly through our Contact page, or at support@sochaatelier.com.au and we’ll be happy to help.